Knowledge management is “the process of identifying, organizing, storing and disseminating information within an organization.”
How do you Lots of this information is in your head, and in the heads of your current team members. This works great when you’re starting out and doing everything yourself. But as your team and business grows, it’s very easy for this informal approach to result in inefficiencies, avoidable errors, and missed opportunities. Every […]
You’ve already got procedures, even if you don’t realize it Read More »
Entrepreneurs! How much do you love admin! Let’s hear it Let me tell you a story. I knew an entrepreneur once. She had a real head for business, and had started up a couple of different ones – a diner, a cleaning company, an organic snacks distributor. When I worked for her, she was starting
The passionate, driven, admin-hating entrepreneur Read More »
Being an entrepreneur is great, but as things get more complicated, they can get pretty nerve-wracking. The chaos and uncertainty of success can make you worry that you’re missing something, and the thought of growth can be overwhelming if you aren’t prepared. What’s the best way to prepare? Documentation! That’s right: the straightforward act of
5 Reasons You Need an Employee Handbook Read More »
Are you looking to hire someone who can help with day-to-day tasks, so you can focus on what you’re great on? Read this first.
The first steps are the hardest Read More »
Or, This One Simple Act Can Revolutionize your Group Dynamics I once lived in a big house shared by five or so other transient types, backpackers, travellers, grad students, etc. The owner was a guy who lived there with us because although he was a homeowner and a professional, he was a backpacker at heart
The Backpacker House Constitution Read More »
If you’re not using WordPress for your website, you should be – it’s easy to use (without coding!), and offers huge potential for your business.
How well is your website working for you? Read More »
How much time (and frustration) do you spend rummaging around your shared drive and email looking for documents? I can help make it easy!
Help – I can’t find that document! Read More »
My first job was in a ‘policy’ department in a high level government office, as an ‘Admin Assistant,’ spending all of my time ‘administering a website.’ When I began the job I didn’t know what any of those things were, I just knew I could type fast and file things effectively. Honestly, I found all
My bumpy ride from admin assistant to expert Read More »
